- “We’ve been working on this project for about nine months and are now in user testing. We go live in two weeks and the users have requested a user manual. How soon can you get started?”
- “I’ve written all the instructions. I just need you to pretty it up.”
- “We need the user guide in three weeks, but we will probably be changing the GUI right up to go-live. Will that be a problem for you capturing screenshots?”
- “Can’t you boil it* down to a one-page cheat sheet?”
*”It” is a 100-page+ manual.